UX Audits
What is a uX Audit?
Our UX audits use a selection of research methods and heuristic analysis to make educated recommendations on how to optimise and improve a website to create a seamless user journey, resulting in better business performance and return on investment.
Why do you need a uX Audit?
There can be many issues and flaws found in a website’s usability, accessibility and efficiency that go unnoticed by businesses when they are close to the project and forgo the user’s perspective.
UX audits are excellent for both prototypes and long established websites and platforms. Here are a few reasons why your website or app may benefit from our audit:
- Data shows traffic is low and bounce rates are high.
- Abandoned checkouts, low sign up rate.
- High levels of traffic but low relative conversions.
- The site has never been tested by a UX expert.
- Your site is a few years old and is in need of reassessment.
- User behaviour or market conditions have changed.
What we cover:
- Usability
- Visual design & accessibility
- Errors & functionality issues
- General content, messaging & language
- Information architecture
- Conversion & user flows
- Scenario testing (e.g on boarding/checkout)
- Responsiveness
- Competitor analysis (optional addition)
visual reporting
We don’t just consider the UX of your project but our own work too. That’s why we create written reports that are highly visual with screenshots, annotations and terminology that’s broken down so that anyone from web developers to general managers can understand. Alternatively, we offer screen recorded video reviews, where feedback can be given verbally and can be accompanied with an actionable check list of suggested improvements.
Ready to Improve Your Website or App?
Contact us with your website or app information to receive your custom quote.